Attendee Guide

1) How do I log in to access the sessions?

Choose the Schedule menu option at the top of the page. You will be prompted to enter the email address you used during registration. Be sure you can access your email on the same device you will use to participate in the conference. Check your email and click on the link provided, which will take you to the “Schedule” tab details. You will not need a password.

2) How do I access the sessions once I’ve logged in?

Each session is available on the Schedule menu option and is organized by date using the tabs just above the first session. After locating the presentation you plan to attend, click on the session title. Here you will find more information about the session, including a button for accessing it. No Zoom link is required! Thirty minutes before the session begins the button will read Join Session. Refresh your browser if you don’t see the Join Session option. You will be placed in a waiting room until two minutes before the session start time. Please review the above Attendee Guide for more information.

3) Can I create my own schedule?

You can click on the stars next to each session on the Schedule tab to add it to your Favorites. Once you have added one, a My Favorites tab will appear next to the daily tabs. You can also add the session to your calendar using one of the links below the session title.

4) Should I download Zoom?

All sessions will be held using Zoom Meetings, except the keynote address, which will use Zoom Webinar. For the best experience, including participating in breakout rooms and polls, please download the “Zoom Client for Meetings” or “Zoom Mobile App” to your device. If you already have Zoom on your device, check for recent updates (more info here). Then check your web camera, microphone, and headphones before the conference begins. For help using Zoom, visit the Zoom Help Center.

5) I’m having an issue getting connected or finding the right session. How do I contact someone for help?

If you are not in a session and need help getting into the session, please contact the CSRDE office at (405) 325-2158 or email csrde@ou.edu.

6) I’m in a session and having an issue (e.g., can’t hear the presenter). How do I contact someone for help?

If you are in a session and need help, please use the chat box to contact the session co-host or host. They will be able to assist you most quickly. If you are unable to access the chat box, please contact the CSRDE office at (405) 325-2158 or csrde@ou.edu.

7) How long will the NSSR 2020 LIVE materials be available?

All materials on this site will be accessible by registrants through July 2021. You will need to log in as noted above to access them, using your email. Contact us at csrde@ou.edu with questions.

8) How do I view or adjust the closed captions?

Closed captions will be available in all sessions. Please follow these instructions from Zoom to view or adjust the closed captions.